Leather Gaskets, Water Meter Waskers, Twin Leather Company -

Twin Leather Company, Inc.
13 Emerson Avenue, Brockton, MA 02301 USA - Tel. 508 583-3485
FAX 508 586-4501 E-Mail: sales@twinleather.com


Policy Menu: Privacy || Refunds and Exchange || Payment || Shipping ||

Privacy Policy

Our Shopping Cart Security Policy Our Commitment To Your Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

What information do we collect?

We collect information from you when you place an order or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)

  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions

  • To send periodic emails
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, you may email us at office@twinleather.com and please place, "unsubscribe" in the subject box. News letters and special notices generated from subsciber lists will provide you an automatic opt out link within the newsblast. .


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.twinleather.com

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on September 4, 2010

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.twinleather.com
13 Emerson Ave.
Brockton, MA 92301
USA
office@twinleather.com
Privacy Policy Created by Free Privacy Policy
Policy Menu: Privacy || Refunds and Exchange || Payment || Shipping ||

Refunds and Exchange Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email sales@twinleather.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Twin Leather Company, Inc.
Returns Department Tracking #
13 Emerson Ave
Brockton, MA 02031
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These include (fill in if conditions exist).

Merchandise that has been used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your product item is in like new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Policy Menu: Privacy || Refunds and Exchange || Payment || Shipping ||

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
PayPal

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order

Twin Leather Company, Inc.
13 Emerson Ave
Brockton, MA 02031

Policy Menu: Privacy || Refunds and Exchange || Payment || Shipping ||

Shipping Policy:

All orders are shipped within one to three business days of the order via UPS or USPS. If you wish to make other arrangements please contact us, or note this in the instructions when placing your order.

Twin Leather Co. Inc. 13 Emerson Avenue, Brockton, MA 02301 USA

These pages are designed and maintained by Castano Design Associates. ... For Corrections or Update please contact:
All logo graphics and contents Copyright @1995 - 2010 Twin Leather Company, Inc.. All Rights Reserved.
http://www.twinleather.com/twngaskt.htm